At Jig-Tik, we take pride in providing high-quality Wallpapers and Home Décor products. This Warranty Policy outlines the terms and conditions under which we provide warranty coverage for our products.
1. Warranty Coverage
Our products are covered under a limited warranty of [Insert Duration, e.g., 6 months] from the date of purchase.
This warranty applies only to manufacturing defects in materials or workmanship under normal residential use and proper installation.
2. What Is Covered
- Visible manufacturing defects such as incorrect color, pattern misalignment, or faulty adhesive.
- Defects caused by production errors that prevent the product from performing as intended.
3. What Is Not Covered
This warranty does not cover:
- Damage due to incorrect installation, misuse, abuse, or neglect.
- Damage from moisture, heat, sunlight, or chemical exposure.
- Normal wear and tear, including minor color fading over time.
- Products that have been altered, trimmed, or cut after purchase.
- Damage caused by non-recommended cleaning agents or tools.
4. Warranty Claim Procedure
To file a warranty claim:
- Contact us via email at [info.jigtik@gmail.com] within the warranty period.
- Include your order number, proof of purchase, and clear photos of the defect.
- Our team will review your claim within 5–7 business days and may request additional details if needed.
If the claim is approved, Jig-Tik will, at its discretion:
- Replace the defective product; or
- Issue a store credit or refund for the affected item.
5. Limitations of Liability
Jig-Tik’s total liability under this warranty is limited to the original purchase price of the product.
We are not responsible for:
- Installation or removal costs,
- Indirect or consequential damages, or
- Losses resulting from product failure or misuse.
6. Proof of Purchase
A valid proof of purchase (such as an order confirmation email or invoice) is required for all warranty claims.
7. Changes to This Warranty Policy
Jig-Tik reserves the right to modify or update this Warranty Policy at any time without prior notice. Any revisions will be posted on our official website with the updated effective date.
8. Contact Information
If you have questions or would like to submit a warranty claim, please reach out to us at:
Jig-Tik Customer Support:
📧 Email: info.jigtik@gmail.com
📍 Address: Shade no :- C 5 , Anant compound, besides rameshvar car world, Yoginagar Society, Surat, Gujarat 395010, India
📞 Phone: +91 7405511323