At Jig-Tik, we are committed to ensuring your complete satisfaction with every purchase. Our Refund & Returns Policy explains when and how you can request a return, replacement, or refund for your order.
1. Eligibility for Returns or Replacements
We accept returns under the following conditions:
- The product is defective, damaged, or incorrect upon delivery.
- You notify us within [2] days of receiving your order.
- The product is unused, uninstalled, and returned in its original packaging.
Products that meet these conditions may be eligible for a replacement or refund after inspection.
2. Non-Returnable / Non-Refundable Items
The following items are not eligible for returns or refunds:
- Wallpapers are Non-Returnable.
- Products that have been used, installed, trimmed, or altered after delivery.
- Custom-cut wallpapers or special-order items.
- Products damaged due to incorrect installation, improper handling, or exposure to moisture or heat.
- Slight color or texture variations due to lighting or display differences.
3. How to Request a Return or Refund
To request a return or refund:
- Contact us via email at [info.jigtik@gmail.com] within the eligible period.
- Include your order number, photos of the item, and a brief description of the issue.
- Our customer support team will respond within 2–3 business days with further instructions.
4. Return Shipping
- Customers are responsible for return shipping charges unless the item received was damaged, defective, or incorrect due to our error.
- Returned products must be securely packed to avoid further damage during transit.
5. Inspection & Approval
Once your returned item is received, our team will:
- Inspect the product condition.
- Notify you via email whether your return or refund has been approved or rejected.
If approved:
- Replacements will be processed within 5–7 business days, or
- Refunds will be issued to your original payment method within 7–10 business days.
6. Order Cancellations
- Orders can be canceled within 24 hours of purchase if they haven’t been shipped.
- Once shipped, orders cannot be canceled but may qualify for return after delivery following this policy.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item:
- Contact us within 48 hours of delivery.
- Provide photos of the issue for verification.
- We will arrange a replacement or issue a full refund at no additional cost.
8. Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank or payment provider’s processing times.
- If it’s been more than 10 business days, please contact us at [info.jigtik@gmail.com] for assistance.
9. Contact Us
For returns, refunds, or cancellation requests, please reach out to:
Jig-Tik Customer Support:
Email: ecom.barebeauty@gmail.com
Address: NR. HIRA BAUG, VARACHHA ROAD, 5TH FLOOR, FLATB/503, SARGAM COMPLEX, Varachha Flyover, Varachha,
Surat, Surat, Gujarat, 395006 
Phone: +91 7405511323